Introduction
ngbl foundation.org is committed to protecting the privacy of our visitors, beneficiaries, volunteers, and donors. This Privacy Policy explains what information we collect, how we use it, and the steps we take to ensure your data is secure. By using our website and services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information directly from you when you interact with us (e.g., when you donate or apply) and automatically when you use our website.
Personal Identification Information (PII)
This information is collected when you voluntarily provide it:
- For Donations: Name, email address, phone number, mailing address, and payment information (processed securely by a third-party gateway, not stored by us).
- For Volunteering/Internships: Name, contact information, resume/CV, professional background, and statement of interest.
- For Beneficiaries (Youth Programs): Name, age, educational background, and parental/guardian contact information (collected only with explicit parental/guardian consent).
Non-Personal Data
This information is collected automatically when you visit our website:
- Technical Data: IP address, browser type and version, operating system, and time zone setting.
- Usage Data: Information about how you use our website, including pages visited, time spent on pages, and links clicked. We use cookies and similar tracking technologies for this purpose.
How We Use Your Information
We use the collected information for purposes directly related to our mission:
How long we retain your data
Mission Fulfillment– To operate our music education programs, organize workshops, and deliver resources to youth.
Financial Processing -To process donations, issue receipts, and acknowledge contributions.
Recruitment– To review and process applications for volunteers, interns, and staff, and communicate regarding roles.
Communication-To send newsletters, updates on our impact, event invitations, and fundraising appeals (you can opt-out at any time)
.Improvement -To analyze website traffic, understand user behavior, and improve the user experience and content of our educational materials.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Data Sharing and Disclosure
We are committed to never selling or renting your personal data to any third party. We only share information in the following limited circumstances:
With Service Providers: We share necessary data with trusted third-party services that help us operate (e.g., payment processors for donations, email providers for newsletters, cloud hosting services). These parties are bound by confidentiality agreements.
Legal Compliance: If required by law, court order, or government regulation, we may disclose your information.
With Consent: We may share photos, videos, or success stories of beneficiaries or volunteers, but only with their explicit written consent (or parental/guardian consent, where applicable).
Security of Your Data
We implement appropriate technical and organizational measures to secure your Personal Data from accidental loss, unauthorized access, use, alteration, or disclosure. This includes data encryption, secure servers, and restricted access to sensitive donor and application data.
- Note on Payment Data: All credit card transactions are handled by PCI-compliant third-party payment gateways, and we do not store your sensitive financial information on our servers.